Returns & Refunds Policy
Due to hygiene and health protection reasons, all clothing products sold on Streetblitzo.com — including hoodies, sweatshirts, winter crops, and T-shirts — are considered hygiene-sensitive products and are not eligible for return or exchange once delivered.
This policy is applied in accordance with Turkish Consumer Protection Law No. 6502, relevant distance sales regulations, GDPR, and KVKK.
All prices are listed in USD. International shipping is carried out via our authorized logistics partners.
Right of Withdrawal – Hygiene Exception
Although consumers generally have a 14-day right of withdrawal, this right does not apply to hygiene-sensitive products such as clothing once the product has been delivered, as permitted under applicable consumer protection laws.
- Returns are not accepted for clothing items, even if unused or unworn
- This includes items with original tags and packaging
- Personalized products and final-sale or best-seller items are also non-returnable
Defective or Damaged Products
If your item arrives defective, damaged, or incorrect, your statutory consumer rights remain valid.
You must notify us within 7 days of delivery by emailing info@streetblitzo.com and include:
- Your order number
- A description of the issue
- Clear photos showing the defect or damage
For confirmed manufacturing defects, customers may choose one of the following options under the 2-year legal warranty:
- Repair
- Replacement
- Price reduction
- Full refund
Return shipping costs for defective items are covered by Streetblitzo.
Refunds
Refunds are issued only for defective or faulty products.
- Refunds are processed in USD
- Refunds are sent to the original payment method
- Refunds are completed within 14 days after inspection and approval
- No restocking fees apply
Original shipping fees, customs duties, and taxes are non-refundable.
Non-Refundable Items
- All clothing items due to hygiene reasons
- Used, washed, or worn products
- Products not in original condition
- Hygiene-sensitive items
- Personalized or final-sale items
Refund Process (Defective Items Only)
- Email info@streetblitzo.com with order details
- Receive approval and return instructions
- Ship the item to our international partner
- Inspection period (up to 14 days)
- Refund or replacement is processed
Digital receipts are sent by email. Refund status can be tracked via our support ticket system.
Last Updated: December 28, 2025
Contact: info@streetblitzo.com
Address: 261 W 36th St., New York, NY 10018, United States