Frequently Asked Questions

We accept major credit/debit cards (Visa, Mastercard), PayPal, and Apple Pay. All payments are processed securely in USD through Stripe and PayPal payment gateways with SSL encryption.[web:43]

Yes, displayed prices include our service fees but exclude destination VAT, duties, and taxes. The final total including all applicable charges will be clearly shown at checkout before you complete your purchase.[web:9][web:38]

Order cancellations are not possible after payment confirmation. If you need to modify or discuss your order, please contact our support team immediately at info@streetblitzo.com.[web:57]

Yes, we regularly offer promotional discounts. Subscribe to our newsletter for exclusive offers and early access to sales. Promo codes can be applied during the checkout process.[web:43]

We fulfill orders through our international partner warehouses located in the European Union and United States, not directly from Turkey. This enables faster delivery times of 5-14 business days worldwide.[web:45][web:58]

Shipping costs are calculated in USD at checkout based on package weight and destination country. We offer free worldwide shipping on orders over $50 USD. Please note that customs fees and import duties are the customer's responsibility.[web:50]

You will receive a tracking number via email within 2 business days after placing your order. Use the provided carrier-specific link to monitor your package status in real-time.[web:45]

Yes, we ship to Turkey. Standard delivery takes 5-10 business days. Please note that customs duties and VAT may apply upon arrival and are the customer's responsibility.[web:9][web:56]

We accept returns within 14 days of delivery for unused items in original condition with all tags attached. Contact info@streetblitzo.com to initiate a return. For defective items, we provide free return shipping labels.[web:25][web:57]

Please allow 06-12 business days from the time your package arrives back to us for a refund to be issued to your original payment method. No restocking fees are charged for approved returns.[web:29]

Personalized items, final-sale products (marked as such on product pages), used or washed items, and hygiene-sensitive products are non-returnable per Turkish Consumer Protection Law No. 6502.[web:25]

Yes, exchanges are available subject to stock availability. Please contact us at info@streetblitzo.com with your order number and the size or item you would like to exchange for.[web:9]

We offer sizes XS through 4XL with detailed size charts available on each product page. Our sizing follows standard US/EU measurements for hoodies, sweatshirts, winter crops, and T-shirts.[web:43]

Our size charts are accurate and include detailed measurements. For hoodies and sweatshirts, we recommend sizing up if you prefer a looser fit. Please refer to the measurement guide on each product page.[web:43]

Our products are made from premium cotton blends designed for maximum comfort and durability. Care instructions are included on product tags. All items are covered by a 2-year defect warranty.[web:57]

We regularly update our best sellers collection with new designs and seasonal items. Subscribe to our newsletter or follow us on social media for announcements about new product launches and exclusive releases.[web:43]

You can register during checkout or via the login page. One account per user is permitted. Benefits include order tracking, saved addresses, and exclusive member discounts.[web:43]

Contact us via email at info@streetblitzo.com or by phone at +90 501 578 80 54. Our support team responds within 24 hours during business hours.[web:9]

Yes. We comply with GDPR and Turkey's KVKK No. 6698. Your data is encrypted, stored securely, and never shared without consent. Please review our Privacy Policy for complete details.[web:22][web:46]

Please contact us immediately at info@streetblitzo.com if you need to modify your shipping address. Address changes are only possible before the order ships from our warehouse.[web:9]